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varlene guischard

What Organisation Design language are you speaking?

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One of the findings from Andrew Campbell’s research was that managers lack a language for describing organisation designs. For example, the words used for describing different kinds of units are often ambiguous. The term “business unit” is used universally, but means different things in different companies.

Sometimes it refers to a highly autonomous, largely self-contained profit centre. In other situations, it is used for units that are much less autonomous, drawing on resources that are shared with other units and accepting the authority of upper levels of management on many key decisions. There is similar ambiguity in terms such as “product gap”, “division”, and “national operating company”. This lack of clear language leads to confusion and cross purposes when managers talk about their organisation designs. The problem is particularly acute when managers talk about “matrix” structures, which can mean very different things in different companies.

What is more, a key challenge in organisation design is to find a means of defining units in a way that clearly conveys the intentions behind the design. Managers need clarity about what they are supposed to be achieving, in order to provide a context for decentralized, self-managed decisions about specific issues. But manuals that spell out responsibilities in great detail lead to bureaucracy, rigidity, and lack of initiative. Organisation designers have faced a difficult choice between too little clarity and too much detail.

Solution: Create a taxonomy of unit roles that provide a means of describing design intentions.

OD Conference image

Join Andrew Campbell at the Organisation Design Conference on Tuesday 17th September 2019 at the Lok Jack GSB, Mt. Hope Campus as he evaluates the organisation design challenges in real organisations, using global benchmarks.

Book your spot for to be part of this onetime offering! Seats are going fast. See you there…

Visit our website at https://lokjackgsb.edu.tt/organisation-design-conference-2019/ call 645-6700 ext. 223 or email consult@lokjackgsb.edu.tt

Good Bones

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Organisational Structure

What is “Good Organisation Design”?

What are “Good Organisation Design Principles and Tests”?

Are there specific OD rules and guidelines that your organisation should follow?

Most Organisation Design (OD) agents rely on a few homegrown rules of thumb, such as ‘a manager should have no more than six (6) direct reports’, or ‘staff shouldn’t have two (2) managers’. I myself have been guilty of same at one point in time or another.

Well according to Andrew Campbell, Organisation Design Expert, Author, Consultant and Trainer, in addition to the above there’s been a cacophony* (I like this word) of advice, much of it quite complicated, hard to apply and in some cases even self-contradictory in approach.

Case in point “How to Group Responsibilities into Units/ Departments”. The list below shows a sample of the advice procured from available literature on a singular OD issue:

  • Greater task diversity requires greater departmentalization (Aston Studies)
  • The greater the intensity of interaction between activities, the more closely they should be linked (Thompson)
  • Functional structures are best for Standardisation, scale and task specialization (Galbraith)
  • Product structures are best when product characteristics are diverse and rapid product development is important (Galbraith)

*an incongruous or chaotic mixture…

OD Conference image

Join us on September 17, 2019 at our Organisation Design Conference to explore best practices in Organisation Design principles and tests.

This is a relevant topic for all companies who are in the process of making themselves ‘fit for purpose’ given the region’s current economic landscape.

The time is now!!!  Book your spot for to be part of this onetime offering!

…Seats are going fast. See you there…

Visit our website at https://lokjackgsb.edu.tt/organisation-design-conference-2019/ call 645-6700 ext. 223 or email consult@lokjackgsb.edu.tt

From the desk of your OD Champion

Two Lok Jack GSB alumnae selected to participate in Florida International University and Georgetown University Programme

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The Arthur Lok Jack Global School of Business has enjoyed a long-standing strategic partnership with both the Florida International University (FIU) and Georgetown University.  Collaboration with these respected institutions has resulted in advancements in our programme offerings and valuable international opportunities for our alumni. 

Two of our alumnae will be embarking on an exciting and edifying journey this September, whereby they will participate in a combined certificate programme on International Business and Public Policy.  This week-long programme includes classes in Florida and Washington D.C. and incorporates a range of topics such as Leadership, Innovation, Financial Investment Strategy and Digital and Social Media.

Denecia Jacobs, a former student in the Master of International Strategic Marketing programme (formerly called the Master of Marketing), Cohort 12, is one of 10 applicants in receipt of a scholarship to attend the International Business and Public Policy programme. 

“I feel extremely blessed, humbled and honoured to have been one of this year’s recipients of the highly coveted and competitive scholarship for the FIU-Georgetown programme on International Business and Public Policy. I’m also deeply appreciative to have such amazing support from my alma mater in my academic growth and success even long after I’ve graduated, as they continue to share opportunities such as this scholarship with their alumni. 

This cycle of the FIU-Georgetown programme focuses on the growing impact of U.S. government policy on the financial services sector in emerging markets, and given my role within the financial sector in the Caribbean, I’m hoping that I can return armed with the tools we need as a country and as a region to navigate the influence of U.S. governmental policies/regulations and work in tandem with government agencies on policies that positively impact our economic and business environment.” – Denecia Jacobs, alumna, Master of International Strategic Marketing, Cohort 12.

Denesia Jacobs - pic - B
Janelle Ome

Our second alumna who will participate in the International Business and Public Policy certificate programme at FIU is Janelle Ome, former student of the Master of Human Resource Management programme, Cohort 25. Janelle recently attended the Society for Human Resource Management’s annual convention in Las Vegas as part of the UWI-ALJGSB student delegation. 

During a lecture in Portland, Oregon, Nobel Prize Laureate Toni Morrison said “If you can’t imagine it, you can’t have it.”

This quote reminded me of one of the reasons why I choose the Arthur Lok Jack Global School of Business to pursue the Masters in Human Resource Management.  At the time, the school’s website informed of the benefit to attending a joint programme at their partner university, Florida International University, the idea of this opportunity encouraged and inspired me. I am very excited and proud to attend the Certificate in International Business and Public Policy Program, a joint certificate programme at Florida International University and Georgetown University. These two institutions have demonstrated their commitment to building highly skilled, knowledgeable and future ready executives for the dynamics of today’s business.

As a final year student of the Masters in Human Resource Management, my chosen electives of International Economics and Business Strategy along with HRIS and HR Decision Making were very relevant for my current role as Human Resource Manager – Technology & Functions. This program at FIU and Georgetown will build my capabilities in business acumen, strategic thinking, leadership, digital enablement and innovation.  I look forward to stretching my capabilities on a larger, more impactful scale to prepare me for future leadership roles.” – Janelle Ome, alumna, Master of Human Resource Management, Cohort 25.

Dr. Wynette Harewood, Programme Director, Master of Human Resource Management, says “This experience highlights opportunities for MHRM students to deepen and expand their understanding of the relationship between government policy, business and human capital development. I hope  Janelle’s success  will inspire more of  our  MHRM  students  to embrace this  or  other similar opportunities  provided  by the School.” 

Global Student

The UWI-ALJGSB remains committed to providing our students with an authentic learning experience on a global scale.  This includes opportunities to be a part of international study trips, conventions and events, immersion programmes and cultural exchanges. 

We congratulate Denecia and Janelle and applaud them for their continued commitment towards personal and professional growth! 

Becoming a 21st Century Organisation

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As we enter the 21st century, a number of trends in organizational design are emerging. Attractive ideas such as knowledge sharing, freedom from hierarchy, and renewal are being explored. Leading companies are endeavouring to transform their organisations, leaving behind the baggage of the old economy and adopting a new paradigm more suited to the new century (M. Goold & A. Campbell).

At our Organisation Design Conference and Executive Certificate programme we will explore some of these trends and themes that drive current organisation thinking. In addition, we will discuss why some are popular and go a step further to determine if they’ve passed or failed our test! These include:

  • Multi-dimensionality
  • Knowledge sharing
  • Disaggregation
  • Freedom from hierarchy
  • Stretch for high performance
  • Renewal

What’s your Organsiation Design strategy? Ready to test it?

 

This is a relevant topic for all companies who are in the process of making themselves ‘fit for purpose’ given the region’s current economic landscape.

The time is now!!! Book your spot for to be part of this onetime offering!

…Seats are going fast. See you there…

From the desk of your OD Champion

Lok Jack GSB Executive MBA Ranked #20 in the Latin America Region

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According to the Eduniversal Best Masters Ranking 2019, the Executive MBA programme offered by the Arthur Lok Jack Global School of Business ranked #20 in the Latin American region. Lok Jack GSB was the only Business School from the Caribbean to make its way into the top 20!

Executive MBA Ranking Number 20 in Latin America Region

The Eduniversal Best Masters & MBAs ranking classifies the best post-graduate programmes in the world and recognizes the academic strengths within global institutions. The ranking is determined by the survey responses received from three important ranking groups each year: deans and directors of the programmes, recruiters, and graduating students. The results of the surveys from these three groups are used to determine the ranking of programmes in 50 fields of study. The Ranking is an important source of information, often used by students and companies to determine the quality of an institution.

The Executive MBA programme offered by the Arthur Lok Jack Global School of Business is globally accredited and recognized by the Association of MBAs (AMBA), the global standard for all MBA programmes. The programme is  designed to transform senior executives into capable global leaders by equipping students with the skills to:

  • Make strategic decisions that would positively affect an organization
  • Lead an organisation while accomplishing organisational goals
  • Conduct research and create applicable solutions for organizational issues

To speak with an Academic Advisor directly contact us on 1-868-645-6700 ext. 200 or email admissions@lokjackgsb.edu.tt

Click on the button below to learn more about the Executive MBA programme offered by the Arthur Lok Jack Global School of Business

 

Lok Jack GSB Delegates Head to Las Vegas Nevada, USA for the Biggest HR Conference & Exposition in the World!

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(From Left to Right) Shazleen Hosein - Marketing Development Centre, Nirmala Maharaj – Director, Internationalisation and Institutional Relations with SHRM 2019 Delegates; Wynette Harewood – Programme Director MHRM, Janelle Ome MHRM 25, Avalon Duncan MHRM 25, Jonathan Mariam MHRM 25, Gwendoline McLaren DBA 9, Chantal Greaves-Cowan – Manager TACT Unit, Litalia Figaro MHRM 24 and Avernel Patterson MHRM 24.​

Nine UWI-ALJGSB participants will be attending the Society for Human Resource Management (SHRM) 2019 conference and exposition in Las Vegas, Nevada, USA from June 23rd – 26th 2019. The student delegation, led by Dr. Wynette Harewood, will join over 20,000 attendees at the Las Vegas Convention Center for the largest annual Human Resource Management conference and exposition in the world! 

This year, the theme of the conference is ‘Creating Better Workplaces’. HR practitioners perform several roles at the intersection of people and business that present unique challenges and opportunities for creating better work environments. With almost 200 concurrent sessions to select from, delegates will have the privilege to attend presentations addressing strategies and practical takeaways relevant to the conference theme. These sessions, conducted by internationally renowned Business and Human Resources experts, will cover nine broad topic areas:

  • Business Acumen & Metrics
  • Communication
  • Compensation & Benefits
  • Compliance
  • Global HR
  • Leadership
  • Talent
  • Technology
  • Workplace Strategy

The conference and exposition provide a rich and diverse learning environment to broaden knowledge about HR strategies, tactics, products and services. As the largest gathering of HR professionals, it is an ideal meeting place for networking with Caribbean and international HR practitioners, researchers and educators.

View photos from our delegation that attended the 2018 SHRM Conference and Exhibition below!

To learn more about SHRM 2019 click here! To be a part of the Lok Jack GSB SHRM 2019 contingent click here!

Launch of the Alumni Mentorship Programme 2019 (A.M.P 2019)

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On Tuesday 7th May, the 2019 cycle of the Alumni Mentorship Programme was launched.

With over 40 mentors and mentees in attendance, this interactive and informative session served as an introduction between mentors and mentees. Students and Alumni were able to interact, network and engage in fruitful discussions on their goals, not just for the short term, but also on where they would like to see their careers go as they complete their degrees at the Arthur Lok Jack Global School of Business.

                     

Ms Anya Narine Maraj and Mr David Roberts, who are previous mentors, facilitated this year’s launch event. They both gave guidance and tips to the new mentors and the mentees on setting SMART goals, being realistic in their expectations and generally, on developing a mutually beneficial working relationship going forward.

The Alumni Mentorship Programme is an initiative of the Lok Jack GSB – Advancement and Alumni Relations Centre and is conducted annually for a period of six (6) months. This year’s cycle will run from 7th May to 25th October 2019.

The objectives of the A.M.P are:

  1. To assist students by pairing them with past students who will provide mentorship and guidance as they progress through their respective programmes at the Lok Jack GSB.
  2. To expand the professional networks of all participants with the view of having a more integrated and diverse Lok Jack GSB business network.
  3. To assist in the professional development of the future business leaders of the Caribbean.
  4. To tap into the tacit knowledge and experience inherent in the Alumni in training the new generation of professionals who are not necessarily learned in the classroom.
  5. To facilitate the transfer of knowledge from different eras of business professionals for the overall development of all participants.

To learn more about the Lok Jack GSB Alumni Mentorship Programme, click HERE!

                                        

6 Reasons Why CEOs Should Sponsor High Performing Senior Managers in the Executive MBA programme offered by the Arthur Lok Jack Global School of Business

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This blog is a curated content piece about the benefits that CEOs can attain from sponsoring high performing senior managers in the Internationally Accredited Executive MBA programme (EMBA) offered by the Arthur Lok Jack Global School of Business (UWI-ALJGSB). The benefits to senior managers who enroll in the EMBA programme will also be discussed.

Corporate sponsorship of an Executive MBA (EMBA) does not solely benefit the employee but also generates a return on investment to the employer. Investing in high performing employees demonstrates a company’s commitment to the professional development of staff and contributes to a culture of learning, support and loyalty. The six (6) reasons why CEOs should sponsor their most promising senior managers can be assessed from both the employer and employee perspective.

1. Yield Immediate Returns and Cost Savings

The UWI Arthur Lok Jack Global School of Business (UWI-ALJGSB) adopts an authentic teaching and learning approach which provides students with practical courses, assignments, actual project-based and problem-based learning activities and presentations. The use of case studies, simulations and real-world applications, give students the ability to integrate the knowledge and skills acquired in the classroom directly into the workplace. This allows for cost savings as competent senior managers can eliminate the need for external consultants to be hired. These knowledgeable senior managers can act as ‘homegrown’ consultants who possess an intimate understanding of their employers’ internal culture and dynamics, putting them in a better position to diagnose and resolve company issues.

2. Develop a Global Perspective on Business

The EMBA programme offered by the UWI-ALJGSB prepares senior managers to manage effectively in the international marketplace through strategically designed core courses. The enrollment of senior managers affords companies the opportunity to build global connections and learn about global opportunities that are potentially attractive for their respective businesses. A Global Mindset is also nurtured by the annual International Business Study Trip, which EMBA students can access. This pivotal experience is an essential way for our local students to gain immeasurable exposure to global markets and commerce.

3. Build a Confident and Competent Leadership Team

The ability to leverage the skills and knowledge learnt in the classroom and seamlessly incorporate this into the work environment builds the confidence of those senior managers who are enrolled in the EMBA programme. When individuals become more proficient in their respective jobs they transform into more confident decision makers. This increased confidence and competence allows senior managers to take on broader roles and greater responsibilities which ultimately contributes significantly to the successful operations of the company.

Benefits to Employee

4. Develop Leadership, Communication and Team Building Skills

The authentic teaching and learning approach adopted by the UWI-ALJGSB encourages engagement among students and between students and our astute faculty. This collaborative approach develops the leadership, communication and team-building skills of enrolled senior managers as the programme requires students to participate in group discussions, team projects, lectures, and seminars, all of these skills being easily transferred back into the work environment.

5. Ability to Resolve Company Issues and Identify New Opportunities

The leading-edge practices in management, operations and strategy gained from projects undertaken in the classroom can be directly applied to the company of the student to resolve major issues and challenges of the employer. In-class collaboration among like-minded peers and expert faculty also gives students the ability to explore and dissect ideas bringing with it clarity about new opportunities and innovative solutions. Fresh insights and potential resolutions to actual business challenges can be derived through these organic in-class discussions.

6. Access Networking and Coaching Opportunities

The composition of an EMBA class at the UWI-ALJGSB is one that includes top decision-makers from both the public and private sectors, locally and regionally. Access to this wide business network benefits future business activities and sharpens the global vision of senior managers. Interaction with persons from various companies, industries and regions bring about a fresh perspective into the workplace. Good relationships also influence the ability of new ideas to flourish. Enrolled senior managers have access to business coaches, who comprise of reputable industry experts, this being an added value to all UWI-ALJGSB EMBA students. Each student is assigned a coach, who provides assistance throughout the programme and also gives invaluable guidance to their professional endeavours.

Why choose the Arthur Lok Jack Global School of Business?

Choosing the right Business School at which to pursue an EMBA plays an integral role in the sponsorship arrangement between employer and employee as the EMBA programme must match the desired goals of both student and company. The Executive MBA offered by the Arthur Lok Jack Global School of Business (UWI-ALJGSB) is globally accredited and recognized by the Association of MBAs (AMBA), the global standard for all MBA programmes. Our esteemed faculty incites innovation, motivates changes, encourages disruptive thinking and transforms the lives of all our students as they bring with them years of local and international experience in their respective fields of study.

The Business School sparks transformation in business as it aims to reshape business and society while constantly challenging the status quo. This is evident through the work of our extensive EMBA alumni who consists of top-level business influencers in both the private and public sector companies in Guyana and the Caribbean. The EMBA programme offered at UWI-ALJGSB is also accessible to regional and international students through our Zoom Online platform, which gives students the ability to log into and participate in classes virtually.

Enrollment into the Executive MBA programme at the Arthur Lok Jack Global School of Business will certainly be mutually beneficial to both employee and employer as we aim to transform each EMBA student from a senior executive into a capable, forward-thinking global leader. Investing in high performing senior managers demonstrates a company’s commitment to the professional growth of its employees and endorses the contribution of each employee towards the successful management of the business.

Innovation and the 4th Industrial Revolution

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According to a Forbes article entitled “The 4th Industrial Revolution Is Here – Are You Ready?”, the Fourth Industrial Revolution describes the exponential changes to the way we live, work and relate to one another due to the adoption of cyber-physical systems, the Internet of Things and the Internet of Systems.” The article goes on to state that “The Fourth Industrial Revolution is disrupting almost every industry in every country and creating massive change in a non-linear way at unprecedented speed.”

In keeping with our mission to provide for our stakeholders opportunities for continuous learning, the Arthur Lok Jack Global School of Business will join in on this conversation, on the 4th Industrial Revolution (4IR), as we host a discussion on Tuesday 5th February 2019, at the Lok Jack GSB, Yara Auditorium, on the topic “In the Hot Seat – Innovation and the 4IR: Implications and Opportunities for the Caribbean”. The Featured Speaker will be Mr. Crispin Chatar, Head of Research on Drilling for Schlumberger International, based in Silicon Valley San Francisco. Members of the Lok Jack GSB Faculty, Dr. Richard Ramsawak and Mr. Faheem Mohammed, will also join in for an edifying panel discussion.

As a subject matter expert responsible for developing new digital technologies and solutions for the Schlumberger International, Mr. Chatar will inspire minds through his global business experiences by sharing insights into how companies compete in the realm of the 4th Industrial Revolution.  Also to be discussed are the lessons for companies in the Caribbean, that is, how companies can be innovative and how they can benefit or adjust to the new realities of the 4IR. From a leadership standpoint, Mr. Chartar will share how he finds, retains, motivates and leverages quality talent to continue to compete in what can be considered one of the most dynamic and intensive revolutions yet experienced by businesses internationally.

To secure a seat, please contact Ms. Stephanie Lezama-Rogers at s.lezama-rogers@lokjackgsb.edu.tt or call (868) 645-6700 today!

 

Compliance Seminar 2019

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Participants informed that Trinidad and Tobago would have high levels of crime once crime remains profitable, at the Compliance Seminar 2019

On Thursday 17th January 2019, Attorney’s-at-Law, Compliance Analysts, Mediators, Consultants and Financial Crimes Prevention Personnel converged at the Arthur Lok Jack Global School of Business, Mt. Hope campus to discuss Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) activities in the nation and outline pro-active counter-measures to combat these nefarious activities. The Seminar provoked insightful and interactive discussions around the topics of AML and CFT as participants were edified on their legal obligations with regard to reporting suspicious actions. Participants were also encouraged to assess their stakeholders and implement Enhanced Due Diligence (EDD) procedures when necessary to minimize risks of regulatory non-compliance.

The Compliance Seminar commenced with a special address from Ms. Susan Francois, Director, Financial Intelligence Unit of Trinidad and Tobago (FIU), who highlighted the legal AML and CFT obligations of institutions. Ms. Francois discussed the five (5) pillars of AML / CFT obligations, which were the adoption of a risk-based approach, written policies, procedures and controls, a designate Compliance Officer / Alternate Compliance Officer, a staff-training program and an independent audit of systems and controls. Institutions are required to implement these activities should they fall under the purview of the Central Bank of Trinidad and Tobago, the Trinidad and Tobago Securities Exchange Commission (the TTSEC) or the FIU; the three named Supervisory Authorities mandated to ensure that institutions comply with AML and CFT legislative and regulatory requirements.

Ms. Belinda James, Senior Director, Compliance, Caribbean Banking, RBC Financial (Caribbean) Limited was next on the agenda with a presentation on emerging risks and trends in AML. Some of the emerging risks identified were Trade-based Money Laundering, Virtual Currencies, Human Trafficking, Bribery and Corruption. Mr. Rennie Lakhan, Lecturer at UWI-ALJGSB / Senior Analyst, Ministry of Finance followed and took a deep dive on the topic of CFT through the analysis of case studies. This interactive segment stimulated thought provoking conversations around violent extremism and crime. During this segment Mr. Lakhan stated that Trinidad and Tobago would have high levels of crime once crime remains profitable. He went on to encourage participants to follow ‘clean money’ in addition to ‘dirty money’ to further reduce funding for terrorism and highlighted some indicators of possible terrorism financing which included travels to conflict zones.

The packed agenda continued with Ms. Dawne Spicer, Executive Director, Caribbean Financial Action Task Force, who gave a special address on where Trinidad and Tobago stands in accordance with global and regional standards of AML and CFT best practices. The Seminar concluded with Ms. Cindy Sadaphal, Attorney-at-Law, Co-Founder / Director of ACPTT who elaborated on the Enhanced Due Diligence measures that institutions could implement to prevent Terrorism Financing of financial products. These measures involved conducting a background scan on customers, determining a customer’s source of wealth and clearly identifying the reasons for undertaking a particular business activity.

At the end, participants of the Compliance Seminar 2019 were equipped with actionable counter measures and approaches that can be implemented to combat Money Laundering and Terrorism Financing. The knowledge gained would enable participants to adopt an effective AML / CFT risk management framework and compliance programme into their respective institutions thereby mitigating the risks associated with AML and CFT activities.

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