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Learning Objectives

 At the end of this training workshop, participants should be able to:
  • Understand the negotiation process
  • Systematically plan and prepare for negotiations
  • Identify and overcome the conflicts that occur during negotiation
  • Invent win-win outcomes for both parties – getting to ‘yes’
  • Apply appropriate styles of negotiation
  • Develop confidence to use negotiation skills in personal and professional practice
  • Influence positively the outcome of your negotiations